Terms and conditions

The Italian shower is a registered trademark of MMA companies Unipersonale Srl, headquartered in Via Crucifix No. 6, 20122 Milano - ITALY, VAT: IT08405120968.

Introduction and acceptance conditions of sale

These general conditions of sale govern all contractual relations of sale and purchase of goods, concluded between the MMA Srl and his client.

The contract between MMA Srl and the Customer shall be concluded with the acceptance, even partial, by MMA Srl This acceptance is automatic, unless otherwise communicated to the client. Placing an order in the manner provided, the Customer declares to have read this document and accept all the conditions of sale.

If the customer is a consumer (ie a person who buys goods for purposes not related to his professional activity, or a user who has not included in the registration form the VAT having been registered as "Private"), once the the procedure of buying online, will print or save an electronic copy, but keep the present general conditions of sale, subject to the provisions of the Decree. n. 206/2005 and by Legislative Decree no. n. 70/2003. It excludes any right of the Customer to damages or compensation, and any contract or tort liability for direct or indirect damages to persons and / or property, caused by the rejection, even partial, of an order.

These general conditions can be updated or changed at any time from MMA Srl, provided that they are valid and binding ones in force on the date of the purchase order transmission.

User's registration

Upon registration, a password will be chosen by the customer whose use will identify the Customer and allow the latter to make online purchases on the site. The Customer is therefore informed that the purchase orders issued are valid and binding, to accept receipt of the goods ordered and to pay the amount due.

And 'The purchaser to enter false and / or invented and / or fantasy, the registration process required to provide him with the procedure for the execution of this contract and the subsequent communications; MMA Srl reserves anyway to proceed with the verification of the accuracy of data entered and to prosecute any violation or abuse, and for the protection of all consumers.

Customer raises MMA Srl from any liability arising from incorrect financial documents because of errors in the data supplied by the customer, being the Client is solely responsible for the statements. The Customer undertakes to immediately inform the MMA Srl of any change of the data provided, through the appropriate areas on the site.

The customer is required to keep the password with the utmost diligence, keeping it secret for the duration of the relationship with the MMA Srl: in www.ladocciaitaliana.it site will make available to the customer a series of highly personalized and confidential services such as, for example, the ability to view bills and the amounts involved, the tracking of shipments, etc. Given the sensitivity of the information it is advisable, therefore, to maintain a high degree of confidentiality.

The customer is also informed of the need to inform the MMA Srl a valid e-mail address and staff in order to enable the latter forwarding of order confirmations, invoices and any other communications.

How to Buy

The customer can only purchase products in the MMA Srl electronic catalog at the time the order and viewable at www.ladocciaitaliana.it, as described in the relevant information sheets.

The correct order is confirmed by MMA Srl through an e-mail, sent to the email address supplied by the customer. This confirmation message will contain date and time of execution order and a Customer Order Number, to be used in any further communication with MMA Srl The message will include all data entered by the customer who agrees to verify the correctness and communicate any corrections, as described in this document. The customer can also check the status of your order by accessing the reserved dedicated to him.

The receipt of the order in their systems do not assume any MMA Srl until the same has not sent a written confirmation by e-mail to the address given by the customer during the initial registration and until they are were successful the methods of payment described below.

MMA Srl reserves the right to reject orders that come from:

A - customers who have made false or incomplete identification data;

B - Customer involved in fraud of any kind and, in particular, those relating to payments by credit card or Paypal account;

C - customers with whom it has entered into a legal dispute and / or income;

D - customers who have already violated in the past, the general terms and conditions of sale.

Product information

Each item in the www.ladocciaitaliana.it site is accompanied by a data sheet that illustrates the characteristics, MMA Srl reserves the right to change the technical information of the products without any notice. It is understood that the picture accompanying the description of a product can not be fully representative of its features and differ in color, size, and accessories in the picture.

Product availability

The products in the catalog can highlight one of the following states:

A - Available: The product can be ordered. This availability is nevertheless indicative and subject to the placing of the order confirmation by e-mail. To ensure greater correspondence between the theoretical availability (present on the site) and actual (present from stock) the amount in the site is updated 3 times a day. The products are not available do not constitute "Order residue."

B - Not available: the product is also affordable. The delivery time will be longer compared to a product available from stock, varying from 2 to 4 weeks maximum.

As shown, the site is constantly updated automatically to ensure the best match between the availability provided by suppliers and those indicated on the site. However it can happen, also because of concurrent purchases, that the product ordered is no longer available. In this case the customer will be promptly notified by e-mail, the purchase order will be canceled and the customer who has already made the payment will be refunded the amount paid, inclusive of delivery charges and any other costs incurred in order same.

For multiple items ordered in the same session the cancellation will take place only for the portion of the product is not available, the products available will be processed, the collected amount will be adjusted to the real value of goods shipped.

Product Price

The sale prices listed on the site are expressed in Euros (€) and include VAT, but exclude delivery costs. MMA Srl reserves the right to change prices at any time, but is equally committed to apply the prices indicated in the email order confirmation if that were changed in the meantime.

In the case of displaying a price obviously incongruent, for any reason (technical or manual error), the order will be canceled even if previously confirmed.

Right of withdrawal

Under Article. 64 et seq. of Legislative Decree no. No 206/2005, if the customer is a consumer (ie a person who buys goods for purposes not related to his professional activity, or a user who has not included in the registration form VAT having registered as "Private"), he is entitled to terminate the purchase contract for any reason without penalty and except as indicated below:

The will to exercise the right of withdrawal must be communicated by filling in all parts of the form, and sent to MMA Srl via email within (and not beyond) 14 (fourteen) days, calculated from the time of receipt of the goods .

Once we receive the withdrawal form, MMA Srl will communicate via e-mail confirmation of receipt of the request for withdrawal and the ways in which the asset will be retired.

The right of withdrawal is subject to the following mandatory conditions:

  1. the law applies to product purchased in its entirety; it can be exercised only on the withdrawal of the product purchased;
  2. the good of the withdrawal item must be intact, although used in the normal care, and returned in original packaging, complete in all its parts (including packaging and any documentation and accessories: manuals, cables, etc ...). To limit damage to the original package, we recommend, when possible, to put it in another box on which to affix the number of return authorization issued by MMA Srl; It should be avoided if possible the attachment of labels or tape directly on the original packaging of the product;
  3. the customer must return the goods via the courier sent to him from MMA Srl;
  4. shipping charges for return of the asset are charged to MMA Srl;
  5. the shipment is under the full responsibility of the customer until the certificate of delivery to the courier;
  6. to 'arrival in stock, the product will be examined to see if it was actually purchased at the site www.ladocciaitaliana.it and to assess any damage or tampering not caused by transport;
  7. MMA Srl, regardless of the method of payment for the purchase will refund the customer by bank transfer without any alteration to the full amount paid. Payment will be made within 30 days of receipt of the request for withdrawal. The Buyer shall promptly provide to the bank on which to obtain reimbursement (IBAN);
  8. The right of withdrawal totally in the following cases:
  9. in the case of lack of the essential integrity of the property;
  10. the different origins from www.ladocciaitaliana.it;
  11. the absence of integral elements of the product (accessories, cables, manuals, parts, ...);
  12. the product is damaged for causes other than its transport;
  13. the failure to return the product during the applicable period.

In case of forfeiture of the right of withdrawal, MMA Srl will return to sender the property purchased by charging the same shipping costs (freight collect).

Shipping and payments

Delivery methods: time and expenses

MMA Srl will invoice of the material, sending it via e-mail to the order, in accordance with Article 21 of Presidential Decree 633/1972, as amended, and the resolution of the Ministry of Finance: 452 017 of 30/07/1990 Protocol . The invoice is sent attached to the e-mail, in PDF format, and, therefore, it is considered issued and sent in original. Original for printing and store under Presidential Decree 633/72 set the VAT where the customer is taxable entity, while the final consumer the only retain for warranty purposes. No change in the bill will be possible after the issuance thereof. For the issuance of the invoice, to the information provided by the Customer.

The delivery costs are borne by the MMA Srl, facts except Contributions Transportation Charges, highlighted explicitly in the order. The transport's contribution is calculated based on the weight of items in your cart, the destination and the mode of shipment optioned:

Delivery by courier, is made from Monday to Friday from 8:30 to 18:00, excluding holidays. The delivery is carried out without warning, so the customer is asked to provide a destination place is always someone ready to pick up the ordered goods. The moment you entrust the goods to the carrier, it sends the customer an e-mail containing all the details of the shipment and the tracking number. The shipment can be followed directly in the courier's website. In case of absence, the carrier shall issue a notice of passage also indicating the phone number to contact. In case of no phone call and then even in the absence of agreements, the courier will make a new attempt within 2-3 working days. If this further attempt is not successful order, the goods will be in stock and MMA Srl will contact the customer to provide in turn to the carrier precise details to make the shipment according to the recipient's needs. If you are unable to contact the customer or the return is not possible, we will proceed to cancel the order (contract termination), the return of the expedition in the warehouses of suppliers MMA Srl and the repayment of any amounts previously paid.

Mode reception of goods

Upon delivery of the goods by the courier, the customer is required to check that:

A - the number of the delivery of packages is as indicated in the transport document in advance by e-mail (quantity verification);

B - the packaging is intact, not damaged or wet or otherwise altered, including the sealing materials (quality check).

Any damage or the mismatch in the number of packages or particulars, must be immediately reported to the carrier making the delivery (by accepting the goods with a specific reserve to be written in the courier's DDT, eg: "box with no shrink or shrink-cut "," box with the holes on the side "," box open or closed with the carrier tape "," corner of the box crushed ", etc.)

Once signed the document courier without there being a fault message, the customer can not make any objection about the appearance and deficiencies of the goods.

Remember, then, that it is essential to carefully examine the quality of the packaging together with the delivery of the goods, in order to detect the presence of damage (dents, crushing ...) assume that they do damage to the contents. Do not affix the specific reserve in such circumstances preclude possible claims for compensation, as established by the Civil Appeal Court ruling sect. III July 23, 1990 with number 7463.

Operating modes

Any errors must therefore be reported to MMA Srl within 5 days of receipt of goods (postmark date on the courier DDT), only in cases where bear either disagreement over appropriate coupon courier or handheld touch- screen.

Any attachments required by MMA Srl (eg DDT courier where he affixed the general reserve or specific) must be sent by e-mail. Upon receipt of the report and any additional documentation requested in the MMA Srl, it is up to the latter to allow the carrier to the outlet of damaged products and sending, by DDT, than substitute or any credit note. The credit (in the case of failure to return the products) will be issued only after the goods will be returned to the possession of MMA Srl; the invoiced amount of the goods will be credited by bank transfer.

It informs the customer that in case of replacement of damaged goods the replaced product will be made to the MMA Srl within 60 days after which the same will proceed to issue an invoice for the product never arrived.

Payment methods

Orders placed in www.ladocciaitaliana.it site can be paid in total safety in the following ways:

1. Advanced Bank Transfer

If paying by bank transfer in advance, the order will be processed only after the credit of the bank transfer in c / c MMA Srl which must occur within 7 working days from order confirmation date. Exceeded these limits, the order is deemed automatically canceled.

The purpose of the bank transfer must contain:

• the order number;

• the date of the order;

• name and surname of the order.

The transfer should be made payable to:

MMA Srl Unipersonale

Banca Popolare di Sondrio

IBAN: IT20X0569601623000003968X80

SWIFT: POSOIT22XXX

It 'important to make the transfer only after receiving the confirmation of the availability of the goods ordered.

2. PayPal

In case of purchase through this method of payment, the customer is directed directly to the PayPal login page of the site, from which you can avail buy even without registration. For every transaction made with or without a PayPal account, the customer will receive an email confirmation from the latter.

2.1 In case of cancellation by both the Customer and in case of rejection of the same by MMA Srl, the same time require the cancellation of the transaction and release the amount involved. The cancellation is possible until the time of shipment of the goods identified in the restricted area.

2.2 MMA Srl reserves the right to call the customer information needed to identify the actual ownership of the PayPal account. In the absence of the required documentation, MMA Srl reserves the right to refuse the order and therefore not to be shipped.

2.3 At no time during the purchase procedure MMA Srl is able to know information about the buyer's credit card or other mode choices of PayPal, as they are typed directly by the same on the external site to the MMA Ltd. No archive of MMA Srl contains or maintain such data. In no event MMA Srl can not be held responsible for any fraudulent and improper use paypal account by a third party, to 'act of payment for products purchased on the site www.ladocciaitaliana.it .

3. Marker

In case of purchase on delivery, up to a maximum of 199.00 euro, the payment shall be made by cash or check, handed over to the carrier who delivers the goods (will not be accepted by the carrier checks of c / c). Notice to Customer of which courier will be in charge of the delivery will be made in the manner provided on the site. Nothing more than what is indicated in the order will be due by the Client.

We'll want to prepare the exact amount because the courier normally does not have the rest.

In the case of cash on delivery, it is due a service mark visible contribution when ordering:

Mark service 10 euro contribution

privacy

The processing of personal data in MMA Srl, pursuant to Legislative Decree. June 30, 2003 n. 196 of the Code concerning the protection of personal data, will be based on principles of correctness, lawfulness, transparency and protection of confidentiality.

Aims of treatment

The personal information made available to MMA Srl will be processed in order to:

A - make accessing and browsing the site www.ladocciaitaliana.it;

B - provide you with products and services on the site;

C - perform tasks regulated by civil, tax and administrative provisions;

D - send information or promotions mainly of a commercial nature, such as newsletters;

E - monitoring the progress of relations with customers, so all marketing activities needed to improve and strengthen the relationship between the parties.

It 'good to point out that the customer has the right to modify, update and request the deletion of their data within the www.ladocciaitaliana.it site, at any time to object to the processing of data for commercial or marketing purposes.

Source of personal data

The collection of personal data is:

A - voluntarily by the customer: the latter is free to provide or not their personal information by placing them in different recording areas. The absence of several important parameters (eg. Required for the issuance of invoice or delivery of goods ordered) or failure to consent to treatment, may make it impossible to obtain registration and, therefore, the required service ;

B - with navigation, thanks to cookies, ie text strings that collect information on customer behavior in www.ladocciaitaliana.it site, and are stored directly on your device. The information collected with the sole aim of improving the level of customization of the site and provide more functionality to the customer, such as allowing you to keep track of the items in the shopping cart after you have finished your session. It 'should be pointed out that the cookies do not store personal data of mere customers but simply recognize the device used by them, and that at any time can be turned off on your browser.

Mode data and their security

The processing of personal data takes place through manual, computer and data with logic strictly related to the above and, in any case, so as to ensure the security and confidentiality of the data. Wherever they are stored the user's personal data will in any case take the necessary measures in order to prevent unauthorized access or any other form of disclosure of information shared.

Communication and dissemination of personal data

Assuming that is not covered in the work and in the sphere of interest MMA Srl pure transfer of personal data of its customers and never will make a massive dissemination, disclosure to third parties will be for the sole purpose of allowing the execution of ordinary activities sales, such as, for example, the transfer of data to suppliers who prepare the packages to be processed and to transporters who deliver the goods at destination.

MMA Srl will communicate, therefore, customer data subjects (individuals or companies):

A - which supply the services and services for the purpose listed above;

B - that assist the Company in various capacities with particular reference to legal, tax, insurance, accountancy, organizational;

C - any other person whom the information should be disclosed in accordance with legal provisions.

rights of

In relation to these treatments, the person concerned can exercise their rights under Art. 7 of Legislative Decree no. June 30, 2003, n. 196, which, for convenience, we have transcribed in full:

Legislative Decree 30 June 2003, n. 196

ART. 7 - RIGHT OF ACCESS TO PERSONAL DATA AND OTHER RIGHTS

1. You have the right to obtain confirmation as to whether or not personal data concerning him, even if not yet recorded, and their communication in intelligible form.

2. You have the right to obtain information:

a) the origin of personal data;

b) the purposes and methods of treatment;

c) the logic applied in case of processing with the aid of electronic instruments;

d) the identity of the owner, manager and the representative appointed under article 5, paragraph 2;

e) subjects or categories of persons to whom the data may be communicated or who can learn about them as appointed representative in the State, managers or agents.

3. You have the right to:

a) updating, rectification or, when interested, integration of data;

b) the cancellation, anonymization or blocking of data processed unlawfully, including data whose retention is unnecessary for the purposes for which the data were collected or subsequently processed;

c) certification that the operations in letters a) and b) have been notified, also as regards their content, to those to whom the data were communicated or disclosed, except if this requirement It proves impossible or involves a manifestly disproportionate to the protected right.

4. You have the right to object, in whole or in part:

a) for legitimate reasons the processing of personal data, pertinent for collection purposes;

b) to the processing of personal data for purposes of sending advertising materials or direct selling or for carrying out market research or commercial communication.

Holder and responsible handling of personal data:

The holder of personal data is:

MMA Srl Unipersonale

Via Crocefisso, 6

20122 Milano (MI) - ITALY

P. Iva IT08405120968

Therefore, any request for the data processed by MMA Srl, the processing activities carried out by the latter which is connected to the exercise of the rights referred to in Article 7 of Legislative Decree no. June 30, 2003, n. 196, may be submitted at the Company's registered office or by writing to the email address This email address is being protected from spambots. You need JavaScript enabled to view it.