Delivery methods: time and expenses
MMA srl will invoice of the material, sending it via e-mail to the order, in accordance with Article 21 of Presidential Decree 633/1972, as amended, and the resolution of the Ministry of Finance: 452 017 of 30/07/1990 Protocol. The invoice is sent attached to the e-mail, in PDF format, and, therefore, it is considered issued and sent in original. Original for printing and store under Presidential Decree 633/72 established dell'I.V.A. where the customer is taxable entity, while the final consumer the only retain for warranty purposes. No change in the bill will be possible after the issuance thereof. For the issuance of the invoice, to the information provided by the Customer.
The delivery costs are borne by the MMA Srl, facts except Contributions Transportation Charges, highlighted explicitly in the order. The transport's contribution is calculated based on the weight of items in your cart, the destination and the mode of shipment optioned:
Delivery by courier, is made from Monday to Friday from 8:30 to 18:00, excluding holidays. The delivery is carried out without warning, so the customer is asked to provide a destination place is always someone ready to pick up the ordered goods. The moment you entrust the goods to the carrier, it sends the customer an e-mail containing all the details of the shipment and the tracking number. The shipment can be followed directly in the courier's website. In case of absence, the carrier shall issue a notice of passage also indicating the phone number to contact. In case of no phone call and then even in the absence of agreements, the courier will make a new attempt within 2-3 working days. If this further attempt is not successful order, the goods will be in stock and MMA srl contact the customer to provide in turn to the carrier precise details to make the shipment according to the recipient's needs. If you are unable to contact the customer or the return is not possible, we will proceed to cancel the order (contract termination), the return of the expedition in the warehouses of suppliers MMA srl and the repayment of any amounts previously paid.
Mode reception of goods
Upon delivery of the goods by the courier, the customer is required to check that:
A - the number of the delivery of packages is as indicated in the transport document in advance by e-mail (quantity verification);
B - the packaging is intact, not damaged or wet or otherwise altered, including the sealing materials (quality check).
Any damage or the mismatch in the number of packages or particulars, must be immediately reported to the carrier making the delivery (by accepting the goods with a specific reserve to be written in the courier's DDT, eg: "box with no shrink or shrink-cut "," box with the holes on the side "," box open or closed with the carrier tape "," corner of the box crushed ", etc.)
Once signed the document courier without there being a fault message, the customer can not make any objection about the appearance and deficiencies of the goods.
Remember, then, that it is essential to carefully examine the quality of the packaging together with the delivery of the goods, in order to detect the presence of damage (dents, crushing ...) assume that they do damage to the contents. Do not affix the specific reserve in such circumstances preclude possible claims for compensation, as established by the Civil Appeal Court ruling sect. III July 23, 1990 with number 7463.
Any errors must therefore be reported to MMA srl within 5 days of receipt of goods (postmark date on the courier DDT), only in cases where bear either disagreement over appropriate coupon courier or touch-screen handheld.
Any attachments required by MMA srl (Eg: DDT courier where he affixed the general reserve or specific) must be sent by e-mail. Upon receipt of the report and any additional documentation requested in the MMA Srl, it is up to the latter to allow the carrier to the outlet of damaged products and sending, by DDT, than substitute or any credit note. The credit (in the case of failure to return the products) will only be issued after the goods will be returned to the possession of B2Bires S.r.l; the invoiced amount of the goods will be credited by bank transfer.
It informs the customer that in case of replacement of damaged goods the replaced product will be made to the MMA srl within a period of 60 days after which the same will proceed to issue an invoice for the product never arrived.